Physical Security Systems Designer Reports To: Director of Engineering | Type: Salaried, Exempt, Full Benefits including 401(k) Primary Role This is a design ownership role, not a support position. You will take commercial physical security system projects from RFP through install-ready drawing packages: access control, CCTV, and intrusion, and be accountable for every deliverable in between. You will read and cross-reference door hardware schedules against your security drawings, catch conflicts before submittal, interpret incomplete RFPs, build assumptions logs, manage RFI processes, and produce documentation that installers can actually build from. High-output team, real deadlines, full technical accountability. The ability to step up and provide senior-level expertise when the situation demands is expected. Responsibilities • Produce install-ready drawing packages: shop drawings, door schedules, wiring diagrams, panel schedules, pathway drawings, and device elevations, using AutoCAD full version (2024 or newer). • Interpret RFPs, identify scope gaps, manage RFI process, and document design assumptions when specs are incomplete or ambiguous. • Cross-reference architectural door hardware schedules against security drawings; resolve conflicts before submittal. • Coordinate with door hardware consultants, electrical contractors, and elevator contractors on integration scope and trade boundaries. • Produce sheet-level shop drawings and submittals for EC/GC to submit and electrical engineers to approve. • Perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Support pre- and post-sales engineering; provide technical guidance to Sales and project teams. • Assist with training internal technical and sales staff on new products and systems. • Maintain knowledge of current and emerging technologies; participate in professional development. • Manage a full project queue across simultaneous deadlines without losing track. Qualifications Required: • 5+ years producing construction drawings in AutoCAD full version (2024 or newer required); Revit, AutoCAD MEP, LSP Routines, and Dynamic Block usage and creation are a plus. • Ability to perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Commercial access control design experience end-to-end, from schematic through install-ready package. • Working knowledge of electrified door hardware: electric strikes, mag locks, fail-safe/fail-secure logic, power transfer hinges, DPS, and REX devices. Ability to read and interpret a door hardware schedule. • Access control panel architecture: controller placement, home run vs. daisy chain topology, RS-485 limits, power supply sizing. • Credential technologies: HID, Wiegand, OSDP, iCLASS, SEOS. • Experience producing submittals, RFI logs, and as-built documentation. • NFPA 101 mag lock release requirements and AHJ permitting process. • Platform experience: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • Strong project management and organizational skills; able to carry a full project queue without losing track. • Excellent verbal and written communication skills. Self-directed urgency, you do not need to be chased to hit a deadline. • Proficiency with MS Office suite. Preferred: • Integrator background with field or project coordination experience before moving into design. • Estimating exposure on total systems projects: access control, CCTV, intrusion. Designers who understand cost build differently. • Elevator integration experience: cab control, dispatch coordination, trade scope negotiation. • Platform certifications: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • PSP (ASIS), NICET, or equivalent. Bachelor's degree in EE, EET, or related field, or equivalent field experience. Accountability Accountable to the Director of Engineering, with secondary accountability to management, employees, and customers. Additional Some out-of-town travel required. Ability to stand, walk, climb, lift, and work in moderate noise environments. Primarily indoor work with occasional outdoor activities subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Physical Security Systems Designer Reports To: Director of Engineering | Type: Salaried, Exempt, Full Benefits including 401(k) Primary Role This is a design ownership role, not a support position. You will take commercial physical security system projects from RFP through install-ready drawing packages: access control, CCTV, and intrusion, and be accountable for every deliverable in between. You will read and cross-reference door hardware schedules against your security drawings, catch conflicts before submittal, interpret incomplete RFPs, build assumptions logs, manage RFI processes, and produce documentation that installers can actually build from. High-output team, real deadlines, full technical accountability. The ability to step up and provide senior-level expertise when the situation demands is expected. Responsibilities • Produce install-ready drawing packages: shop drawings, door schedules, wiring diagrams, panel schedules, pathway drawings, and device elevations, using AutoCAD full version (2024 or newer). • Interpret RFPs, identify scope gaps, manage RFI process, and document design assumptions when specs are incomplete or ambiguous. • Cross-reference architectural door hardware schedules against security drawings; resolve conflicts before submittal. • Coordinate with door hardware consultants, electrical contractors, and elevator contractors on integration scope and trade boundaries. • Produce sheet-level shop drawings and submittals for EC/GC to submit and electrical engineers to approve. • Perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Support pre- and post-sales engineering; provide technical guidance to Sales and project teams. • Assist with training internal technical and sales staff on new products and systems. • Maintain knowledge of current and emerging technologies; participate in professional development. • Manage a full project queue across simultaneous deadlines without losing track. Qualifications Required: • 5+ years producing construction drawings in AutoCAD full version (2024 or newer required); Revit, AutoCAD MEP, LSP Routines, and Dynamic Block usage and creation are a plus. • Ability to perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Commercial access control design experience end-to-end, from schematic through install-ready package. • Working knowledge of electrified door hardware: electric strikes, mag locks, fail-safe/fail-secure logic, power transfer hinges, DPS, and REX devices. Ability to read and interpret a door hardware schedule. • Access control panel architecture: controller placement, home run vs. daisy chain topology, RS-485 limits, power supply sizing. • Credential technologies: HID, Wiegand, OSDP, iCLASS, SEOS. • Experience producing submittals, RFI logs, and as-built documentation. • NFPA 101 mag lock release requirements and AHJ permitting process. • Platform experience: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • Strong project management and organizational skills; able to carry a full project queue without losing track. • Excellent verbal and written communication skills. Self-directed urgency, you do not need to be chased to hit a deadline. • Proficiency with MS Office suite. Preferred: • Integrator background with field or project coordination experience before moving into design. • Estimating exposure on total systems projects: access control, CCTV, intrusion. Designers who understand cost build differently. • Elevator integration experience: cab control, dispatch coordination, trade scope negotiation. • Platform certifications: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • PSP (ASIS), NICET, or equivalent. Bachelor's degree in EE, EET, or related field, or equivalent field experience. Accountability Accountable to the Director of Engineering, with secondary accountability to management, employees, and customers. Additional Some out-of-town travel required. Ability to stand, walk, climb, lift, and work in moderate noise environments. Primarily indoor work with occasional outdoor activities subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Physical Security Systems Designer Reports To: Director of Engineering | Type: Salaried, Exempt, Full Benefits including 401(k) Primary Role This is a design ownership role, not a support position. You will take commercial physical security system projects from RFP through install-ready drawing packages: access control, CCTV, and intrusion, and be accountable for every deliverable in between. You will read and cross-reference door hardware schedules against your security drawings, catch conflicts before submittal, interpret incomplete RFPs, build assumptions logs, manage RFI processes, and produce documentation that installers can actually build from. High-output team, real deadlines, full technical accountability. The ability to step up and provide senior-level expertise when the situation demands is expected. Responsibilities • Produce install-ready drawing packages: shop drawings, door schedules, wiring diagrams, panel schedules, pathway drawings, and device elevations, using AutoCAD full version (2024 or newer). • Interpret RFPs, identify scope gaps, manage RFI process, and document design assumptions when specs are incomplete or ambiguous. • Cross-reference architectural door hardware schedules against security drawings; resolve conflicts before submittal. • Coordinate with door hardware consultants, electrical contractors, and elevator contractors on integration scope and trade boundaries. • Produce sheet-level shop drawings and submittals for EC/GC to submit and electrical engineers to approve. • Perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Support pre- and post-sales engineering; provide technical guidance to Sales and project teams. • Assist with training internal technical and sales staff on new products and systems. • Maintain knowledge of current and emerging technologies; participate in professional development. • Manage a full project queue across simultaneous deadlines without losing track. Qualifications Required: • 5+ years producing construction drawings in AutoCAD full version (2024 or newer required); Revit, AutoCAD MEP, LSP Routines, and Dynamic Block usage and creation are a plus. • Ability to perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Commercial access control design experience end-to-end, from schematic through install-ready package. • Working knowledge of electrified door hardware: electric strikes, mag locks, fail-safe/fail-secure logic, power transfer hinges, DPS, and REX devices. Ability to read and interpret a door hardware schedule. • Access control panel architecture: controller placement, home run vs. daisy chain topology, RS-485 limits, power supply sizing. • Credential technologies: HID, Wiegand, OSDP, iCLASS, SEOS. • Experience producing submittals, RFI logs, and as-built documentation. • NFPA 101 mag lock release requirements and AHJ permitting process. • Platform experience: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • Strong project management and organizational skills; able to carry a full project queue without losing track. • Excellent verbal and written communication skills. Self-directed urgency, you do not need to be chased to hit a deadline. • Proficiency with MS Office suite. Preferred: • Integrator background with field or project coordination experience before moving into design. • Estimating exposure on total systems projects: access control, CCTV, intrusion. Designers who understand cost build differently. • Elevator integration experience: cab control, dispatch coordination, trade scope negotiation. • Platform certifications: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • PSP (ASIS), NICET, or equivalent. Bachelor's degree in EE, EET, or related field, or equivalent field experience. Accountability Accountable to the Director of Engineering, with secondary accountability to management, employees, and customers. Additional Some out-of-town travel required. Ability to stand, walk, climb, lift, and work in moderate noise environments. Primarily indoor work with occasional outdoor activities subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Physical Security Systems Designer Reports To: Director of Engineering | Type: Salaried, Exempt, Full Benefits including 401(k) Primary Role This is a design ownership role, not a support position. You will take commercial physical security system projects from RFP through install-ready drawing packages: access control, CCTV, and intrusion, and be accountable for every deliverable in between. You will read and cross-reference door hardware schedules against your security drawings, catch conflicts before submittal, interpret incomplete RFPs, build assumptions logs, manage RFI processes, and produce documentation that installers can actually build from. High-output team, real deadlines, full technical accountability. The ability to step up and provide senior-level expertise when the situation demands is expected. Responsibilities • Produce install-ready drawing packages: shop drawings, door schedules, wiring diagrams, panel schedules, pathway drawings, and device elevations, using AutoCAD full version (2024 or newer). • Interpret RFPs, identify scope gaps, manage RFI process, and document design assumptions when specs are incomplete or ambiguous. • Cross-reference architectural door hardware schedules against security drawings; resolve conflicts before submittal. • Coordinate with door hardware consultants, electrical contractors, and elevator contractors on integration scope and trade boundaries. • Produce sheet-level shop drawings and submittals for EC/GC to submit and electrical engineers to approve. • Perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Support pre- and post-sales engineering; provide technical guidance to Sales and project teams. • Assist with training internal technical and sales staff on new products and systems. • Maintain knowledge of current and emerging technologies; participate in professional development. • Manage a full project queue across simultaneous deadlines without losing track. Qualifications Required: • 5+ years producing construction drawings in AutoCAD full version (2024 or newer required); Revit, AutoCAD MEP, LSP Routines, and Dynamic Block usage and creation are a plus. • Ability to perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Commercial access control design experience end-to-end, from schematic through install-ready package. • Working knowledge of electrified door hardware: electric strikes, mag locks, fail-safe/fail-secure logic, power transfer hinges, DPS, and REX devices. Ability to read and interpret a door hardware schedule. • Access control panel architecture: controller placement, home run vs. daisy chain topology, RS-485 limits, power supply sizing. • Credential technologies: HID, Wiegand, OSDP, iCLASS, SEOS. • Experience producing submittals, RFI logs, and as-built documentation. • NFPA 101 mag lock release requirements and AHJ permitting process. • Platform experience: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • Strong project management and organizational skills; able to carry a full project queue without losing track. • Excellent verbal and written communication skills. Self-directed urgency, you do not need to be chased to hit a deadline. • Proficiency with MS Office suite. Preferred: • Integrator background with field or project coordination experience before moving into design. • Estimating exposure on total systems projects: access control, CCTV, intrusion. Designers who understand cost build differently. • Elevator integration experience: cab control, dispatch coordination, trade scope negotiation. • Platform certifications: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • PSP (ASIS), NICET, or equivalent. Bachelor's degree in EE, EET, or related field, or equivalent field experience. Accountability Accountable to the Director of Engineering, with secondary accountability to management, employees, and customers. Additional Some out-of-town travel required. Ability to stand, walk, climb, lift, and work in moderate noise environments. Primarily indoor work with occasional outdoor activities subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Physical Security Systems Designer Reports To: Director of Engineering | Type: Salaried, Exempt, Full Benefits including 401(k) Primary Role This is a design ownership role, not a support position. You will take commercial physical security system projects from RFP through install-ready drawing packages: access control, CCTV, and intrusion, and be accountable for every deliverable in between. You will read and cross-reference door hardware schedules against your security drawings, catch conflicts before submittal, interpret incomplete RFPs, build assumptions logs, manage RFI processes, and produce documentation that installers can actually build from. High-output team, real deadlines, full technical accountability. The ability to step up and provide senior-level expertise when the situation demands is expected. Responsibilities • Produce install-ready drawing packages: shop drawings, door schedules, wiring diagrams, panel schedules, pathway drawings, and device elevations, using AutoCAD full version (2024 or newer). • Interpret RFPs, identify scope gaps, manage RFI process, and document design assumptions when specs are incomplete or ambiguous. • Cross-reference architectural door hardware schedules against security drawings; resolve conflicts before submittal. • Coordinate with door hardware consultants, electrical contractors, and elevator contractors on integration scope and trade boundaries. • Produce sheet-level shop drawings and submittals for EC/GC to submit and electrical engineers to approve. • Perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Support pre- and post-sales engineering; provide technical guidance to Sales and project teams. • Assist with training internal technical and sales staff on new products and systems. • Maintain knowledge of current and emerging technologies; participate in professional development. • Manage a full project queue across simultaneous deadlines without losing track. Qualifications Required: • 5+ years producing construction drawings in AutoCAD full version (2024 or newer required); Revit, AutoCAD MEP, LSP Routines, and Dynamic Block usage and creation are a plus. • Ability to perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Commercial access control design experience end-to-end, from schematic through install-ready package. • Working knowledge of electrified door hardware: electric strikes, mag locks, fail-safe/fail-secure logic, power transfer hinges, DPS, and REX devices. Ability to read and interpret a door hardware schedule. • Access control panel architecture: controller placement, home run vs. daisy chain topology, RS-485 limits, power supply sizing. • Credential technologies: HID, Wiegand, OSDP, iCLASS, SEOS. • Experience producing submittals, RFI logs, and as-built documentation. • NFPA 101 mag lock release requirements and AHJ permitting process. • Platform experience: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • Strong project management and organizational skills; able to carry a full project queue without losing track. • Excellent verbal and written communication skills. Self-directed urgency, you do not need to be chased to hit a deadline. • Proficiency with MS Office suite. Preferred: • Integrator background with field or project coordination experience before moving into design. • Estimating exposure on total systems projects: access control, CCTV, intrusion. Designers who understand cost build differently. • Elevator integration experience: cab control, dispatch coordination, trade scope negotiation. • Platform certifications: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • PSP (ASIS), NICET, or equivalent. Bachelor's degree in EE, EET, or related field, or equivalent field experience. Accountability Accountable to the Director of Engineering, with secondary accountability to management, employees, and customers. Additional Some out-of-town travel required. Ability to stand, walk, climb, lift, and work in moderate noise environments. Primarily indoor work with occasional outdoor activities subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Physical Security Systems Designer Reports To: Director of Engineering | Type: Salaried, Exempt, Full Benefits including 401(k) Primary Role This is a design ownership role, not a support position. You will take commercial physical security system projects from RFP through install-ready drawing packages: access control, CCTV, and intrusion, and be accountable for every deliverable in between. You will read and cross-reference door hardware schedules against your security drawings, catch conflicts before submittal, interpret incomplete RFPs, build assumptions logs, manage RFI processes, and produce documentation that installers can actually build from. High-output team, real deadlines, full technical accountability. The ability to step up and provide senior-level expertise when the situation demands is expected. Responsibilities • Produce install-ready drawing packages: shop drawings, door schedules, wiring diagrams, panel schedules, pathway drawings, and device elevations, using AutoCAD full version (2024 or newer). • Interpret RFPs, identify scope gaps, manage RFI process, and document design assumptions when specs are incomplete or ambiguous. • Cross-reference architectural door hardware schedules against security drawings; resolve conflicts before submittal. • Coordinate with door hardware consultants, electrical contractors, and elevator contractors on integration scope and trade boundaries. • Produce sheet-level shop drawings and submittals for EC/GC to submit and electrical engineers to approve. • Perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Support pre- and post-sales engineering; provide technical guidance to Sales and project teams. • Assist with training internal technical and sales staff on new products and systems. • Maintain knowledge of current and emerging technologies; participate in professional development. • Manage a full project queue across simultaneous deadlines without losing track. Qualifications Required: • 5+ years producing construction drawings in AutoCAD full version (2024 or newer required); Revit, AutoCAD MEP, LSP Routines, and Dynamic Block usage and creation are a plus. • Ability to perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Commercial access control design experience end-to-end, from schematic through install-ready package. • Working knowledge of electrified door hardware: electric strikes, mag locks, fail-safe/fail-secure logic, power transfer hinges, DPS, and REX devices. Ability to read and interpret a door hardware schedule. • Access control panel architecture: controller placement, home run vs. daisy chain topology, RS-485 limits, power supply sizing. • Credential technologies: HID, Wiegand, OSDP, iCLASS, SEOS. • Experience producing submittals, RFI logs, and as-built documentation. • NFPA 101 mag lock release requirements and AHJ permitting process. • Platform experience: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • Strong project management and organizational skills; able to carry a full project queue without losing track. • Excellent verbal and written communication skills. Self-directed urgency, you do not need to be chased to hit a deadline. • Proficiency with MS Office suite. Preferred: • Integrator background with field or project coordination experience before moving into design. • Estimating exposure on total systems projects: access control, CCTV, intrusion. Designers who understand cost build differently. • Elevator integration experience: cab control, dispatch coordination, trade scope negotiation. • Platform certifications: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • PSP (ASIS), NICET, or equivalent. Bachelor's degree in EE, EET, or related field, or equivalent field experience. Accountability Accountable to the Director of Engineering, with secondary accountability to management, employees, and customers. Additional Some out-of-town travel required. Ability to stand, walk, climb, lift, and work in moderate noise environments. Primarily indoor work with occasional outdoor activities subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Physical Security Systems Designer Reports To: Director of Engineering | Type: Salaried, Exempt, Full Benefits including 401(k) Primary Role This is a design ownership role, not a support position. You will take commercial physical security system projects from RFP through install-ready drawing packages: access control, CCTV, and intrusion, and be accountable for every deliverable in between. You will read and cross-reference door hardware schedules against your security drawings, catch conflicts before submittal, interpret incomplete RFPs, build assumptions logs, manage RFI processes, and produce documentation that installers can actually build from. High-output team, real deadlines, full technical accountability. The ability to step up and provide senior-level expertise when the situation demands is expected. Responsibilities • Produce install-ready drawing packages: shop drawings, door schedules, wiring diagrams, panel schedules, pathway drawings, and device elevations, using AutoCAD full version (2024 or newer). • Interpret RFPs, identify scope gaps, manage RFI process, and document design assumptions when specs are incomplete or ambiguous. • Cross-reference architectural door hardware schedules against security drawings; resolve conflicts before submittal. • Coordinate with door hardware consultants, electrical contractors, and elevator contractors on integration scope and trade boundaries. • Produce sheet-level shop drawings and submittals for EC/GC to submit and electrical engineers to approve. • Perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Support pre- and post-sales engineering; provide technical guidance to Sales and project teams. • Assist with training internal technical and sales staff on new products and systems. • Maintain knowledge of current and emerging technologies; participate in professional development. • Manage a full project queue across simultaneous deadlines without losing track. Qualifications Required: • 5+ years producing construction drawings in AutoCAD full version (2024 or newer required); Revit, AutoCAD MEP, LSP Routines, and Dynamic Block usage and creation are a plus. • Ability to perform material takeoffs using Bluebeam to accurately quantify devices, cabling, conduit, and hardware for estimating and procurement. • Commercial access control design experience end-to-end, from schematic through install-ready package. • Working knowledge of electrified door hardware: electric strikes, mag locks, fail-safe/fail-secure logic, power transfer hinges, DPS, and REX devices. Ability to read and interpret a door hardware schedule. • Access control panel architecture: controller placement, home run vs. daisy chain topology, RS-485 limits, power supply sizing. • Credential technologies: HID, Wiegand, OSDP, iCLASS, SEOS. • Experience producing submittals, RFI logs, and as-built documentation. • NFPA 101 mag lock release requirements and AHJ permitting process. • Platform experience: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • Strong project management and organizational skills; able to carry a full project queue without losing track. • Excellent verbal and written communication skills. Self-directed urgency, you do not need to be chased to hit a deadline. • Proficiency with MS Office suite. Preferred: • Integrator background with field or project coordination experience before moving into design. • Estimating exposure on total systems projects: access control, CCTV, intrusion. Designers who understand cost build differently. • Elevator integration experience: cab control, dispatch coordination, trade scope negotiation. • Platform certifications: Avigilon, Lenel, DMP, Hanwha, Identicard, Aiphone, Matrix. • PSP (ASIS), NICET, or equivalent. Bachelor's degree in EE, EET, or related field, or equivalent field experience. Accountability Accountable to the Director of Engineering, with secondary accountability to management, employees, and customers. Additional Some out-of-town travel required. Ability to stand, walk, climb, lift, and work in moderate noise environments. Primarily indoor work with occasional outdoor activities subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Title: Technician 2 Reports to: Project Manager Type: Full Time, Hourly, Non-Exempt, Full Benefit Package Primary Role: Responsible for the installation, troubleshooting and maintenance of electronic communication systems, with experience in VOIP, SIP, computer, and networking systems. The Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum downtime and maximum performance. The Technician is responsible for communicating system performance to the customer. Responsibilities: 1. Responsible for the final hookup and programming of electronics equipment for new jobs. 2. Responds to customer service-related issues promptly. 3. Tests and documents readings for customer's systems. 4. Updates customer files. 5. Troubleshoots and repairs electronic components. 6. Responsible for handling on-call duties on a regular scheduled basis. 7. Trains and instructs the customer on the proper use of the equipment. 8. Responsible for reading and interpreting wiring diagrams, schematics, and blueprints. 9. Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multi-meter, and Impedance Meter. 10. Assists with preventive maintenance of customer equipment. 11. Responsible for accurate tracking on time sheets, service/installation tickets and inventory items, photographs of progress. 12. Ensure all spare parts, manuals & keys are safeguarded and signed for at the end of the project. 13. Manages and motivates the Technicians and serves as onsite SWC representative when the Project Manager is not available. 12. Full compliance with company's and customer's safety program. 13. Other duties as required or assigned by company management. Accountability:The Technician will be accountable to the Project Manager. Secondary accountability will be to the other management team members, employees, and customers of the company. Qualifications: 1. A two-year electronics degree or equivalent combination of education and 2+ years related field experience is required. 2. Comprehensive knowledge and experience in the procedures, installation, testing and troubleshooting of equipment/systems. 3. Experience with VoIP, telephony, data networks, wireless data, fire alarm, CCTV, sound systems, or nurse call applications preferred. Cisco and Microsoft certifications desirable. 4. Ability to install a project from engineering documents with minimal assistance. 5. Ability to manage small to large projects with little supervision. Education Requirements 1. Minimum: High school graduate. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and build blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory – formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. 2. Preferred: Associate degree in Electronics, IT or Computer Programming; NSCA CEST Certification, NICET certification. RCDD and factory training a plus. Travel: Some out-of-town trips may be required. Additional Skills and Abilities: 1. Excellent written and verbal communication skills. 2. Must be responsible, self-motivated, self-starter, personable and well-organized. 3. Superior customer service skills to deal with both internal and external customers. 4. Ability to manage multiple tasks simultaneously. 5. Strong interpersonal skills: ability to work with diverse groups. 6. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint, and Outlook. 7. Achieve proficiency/certifications of SWC pro-cuts. 8. Ability to demonstrate planning, organizing, and implementing skills which allow the successful completion of a project by a specific due date. 9. Must be able to effectively handle stressful situations. 10. Must be able to read and effectively interpret general business documentation. 11. Valid and current driver’s license. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit, and use hands and fingers. 2. Ascending or descending ladders, stairs, scaffolding, ramps and the like using feet and legs or hands and arms. 3. Maintain body equilibrium to prevent falling. 4. Some moderate lifting of objects up to 50 lbs. is required. 5. Reaching, grasping, and carrying activities are also required. 6. The noise level in the work environment is usually moderate. 7. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Title: Account Executive - Education Reports to: Director of Sales for Critical Communications Full-Time - Salary - Commission – Benefits Primary Role: Responsible for carrying out all company goals and objectives, established by the Director, Education Sales, as it relates to this position. The Account Executive is responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, expanding the company's current customer base, and developing and maintaining professional selling skills. Responsibilities: 1. Responsible for selling integrated solutions to existing client base while generating new business to expand current customer base. 2. Providing timely and accurate response to customers' required proposal and/or bid circumstance. 3. Responsible for writing and submitting professional proposals. 4. Follows up on all sales leads in a timely and effective manner. 5. Promotes Company and the products and services that are offered. 6. Tracks and provides accurate sales information to company management. 7. Provides accurate and timely submittal of sales orders and job notes to appropriate order processing and technical staff. 8. Makes necessary sales presentations to customers and management as requested. 9. Acquire and maintain sound knowledge of all product lines and services offered. 10. Consistently work with management to develop a competitive pricing structure. 11. Research and obtain information on position specific training opportunities . 12. Exceed all company sales goals and objectives as it relates to this position. 13. Other duties as required or assigned by company management Accountability: The Account Executive will be accountable to the Director, Education Sales. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications: 1. The Account Executive shall possess a four-year degree from an accredited college or university with emphasis in business, marketing or engineering or an equivalent combination of education and experience in the field of sales or service of electronics equipment. 2. The Executive should possess knowledge of customer relations, marketing and communications, and project management. 3. Must have a proven track record in selling. 4. Preferred - K-12 District Level Selling Experience. 5. Experience in selling integrated solutions is a plus. 6. Preferred Sales Experience: K-12 CIOs, Technology directors. 7. Expertise in any or all: A/V Technology, Software, Integrated Solutions Travel: It is expected that this position will require a moderate to considerable amount of travel to customer and vendor sites. Additional Skills and Abilities: 1. Excellent written and verbal communication skills. 2. Must be responsible, self-motivated, self-starter, personable and well-organized. 3. Superior customer service skills to deal with both internal and external customers. 4. Ability to manage multiple tasks simultaneously. 5. Strong interpersonal skills and ability to work with diverse groups. 6. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. 7. Ability to demonstrate planning, organization, and implementing skills which allow the successful completion of a project by a specific due date. 8. Must be able to effectively handle stressful situations. 9. Must be able to read and effectively interpret general business documentation. 10. Valid and current driver’s license. Physical, Mental and Environmental Requirements: 1. Employee is required to stand, walk, climb, sit and use hands and fingers. 2. Some light lifting of objects up to 50 lbs. is required. 3. Reaching, grasping and carrying activities also required. 4. The noise level in the work environment is usually moderate. 5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Title: Fire Alarm Technician Primary Role: Fire Alarm Technician will be responsible for the installation, troubleshooting, inspection and maintenance of electrical fire alarm systems. The Systems Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum downtime and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Read and interpret blueprints, diagrams, submittals, specifications and schematics. 2. Supervise and inspect the installation of equipment to meet customer specifications. 3. Performs all tasks required to completely install, fire alarm systems to include, engineering – technical review, cable installation, device mounting, wiring devices and control panels and programming/testing equipment. 4. Performs a variety of tasks involved in installation using hand and power tools. 5. Tasks include continual learning of new products, upgrades, and software programs related to fire and security systems. 6. Evaluate and diagnose equipment requiring service and identify and troubleshoot problems. 7. Provide specific solutions and recommendations to customers on the most efficient and cost-efficient methods to return equipment to working order. 1. Assists with preventive maintenance of customer equipment 2. Responsible for accurate tracking on time sheets, service/installation tickets and inventory items 3. Full compliance with company's and customer's safety program 4. Other duties as required or assigned by company management Accountability: The Fire Alarm Technician will be accountable to the Project Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications 1. At least five (5) years' experience in testing, maintenance, and service of fire alarm systems. Experience with access control systems and CCTV a plus. 2. Industry experience as apprentice electrician or low voltage technician as a minimum. has performed installations of fire alarm, CCTV components, and access control systems. Possesses current working knowledge of basic software applications, communication technologies, and some lock hardware applications. We should have some leadership experience needed to instruct installation assistants to perform basic tasks proficiently. Has experience in dealing with customer service. 3. Excellent interpersonal and communication skills. Education Requirements 1. Minimum: High school graduate. NICET certification. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and building blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory – formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. 2. Preferred Factory training 3. Basic computer skills and knowledge of applicable codes (NICET, NFPA, etc.) 4. Travel: Some out-of-town travel may be required. Additional Skills and Abilities: Excellent written and verbal communication skills. Must be responsible, self-motivated, self-starter, personable and well-organized. Superior customer service skills to deal with both internal and external customers. Ability to manage multiple tasks simultaneously. Strong interpersonal skills; ability to work with diverse groups. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. Must be able to effectively handle stressful situations. Must be able to read and effectively interpret general business documentation. Valid and current driver’s license. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use their hands and fingers. 2. 2. Must be able to ascend, descend, and work atop ladders of varying heights, and exceeding 30 feet. 3. Some light lifting of objects up to 50 lbs is required. 4. Reaching, grasping and carrying activities are also required. 5. The noise level in the work environment is usually moderate. 6. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. 7. Must be able to safely operate various Mobile Work Platforms/Articulating Man Lifts after receiving applicable training/certification. 8. Must be able to observe and detect signs of dangerous obstacles at 30 yards and to verify written information at a close range. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Title: Healthcare Technician Reports to: Project Manager Class: Full-Time Type: Hourly, Non-Exempt Job Code: Field Service Tech/Senior EEO Category: Technicians Primary Role: Responsible for the installation, troubleshooting and maintenance of electronic communication systems, with experience in VOIP, SIP, computer and networking systems. The Systems Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum down time and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Responsible for the final hookup and programming of electronics equipment for new jobs 2. Responds to customer service-related issues promptly 3. Tests and documents readings for customer's systems 4. Updates customer files 5. Troubleshoots and repairs electronic components 6. Responsible for handling on-call duties on a regular scheduled basis 7. Trains and instructs the customer on the proper use of the equipment 8. Responsible for reading and interpreting wiring diagrams, schematics, and blueprints 9. Responsible for the operation of the following test equipment: Volt Meter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multimeter, and Impedance Meter 10. Assists with preventive maintenance of customer equipment 11. Responsible for accurate tracking on time sheets, service/installation tickets and inventory items 12. Full compliance with company's and customer's safety program 13. Other duties as required or assigned by company management Accountability: The Systems Technician will be accountable to the Project Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications: A two-year electronics degree or equivalent combination of education and 1-3 years related field experience is desirable. A working knowledge of communications systems is required. Experience with VoIP, telephony, data networks, wireless data, fire alarm, CCTV, sound systems, or nurse call applications preferred. Cisco and Microsoft certifications are desirable. Education Requirements • Minimum: High school graduate. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and building blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory – formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. • Preferred: Associate degree in Electronics, IT or Computer Programming; NSCA CEST Certification, NICET certification. RCDD and factory training a plus. Travel: Some out-of-town travel may be required. Additional Skills and Abilities: Excellent written and verbal communication skills. Must be responsible, self-motivated, self-starter, personable and well-organized. Superior customer service skills to deal with both internal and external customers. Ability to manage multiple tasks simultaneously. Strong interpersonal skills; ability to work with diverse groups. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. Must be able to effectively handle stressful situations. Must be able to read and effectively interpret general business documentation. Valid and current driver’s license. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use hands and fingers. 2. Some light lifting of objects up to 50 lbs is required. 3. Reaching, grasping and carrying activities are also required. 4. The noise level in the work environment is usually moderate. 5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Title: Healthcare Technician Reports to: Project Manager Class: Full-Time Type: Hourly, Non-Exempt Job Code: Field Service Tech/Senior EEO Category: Technicians Primary Role: Responsible for the installation, troubleshooting and maintenance of electronic communication systems, with experience in VOIP, SIP, computer and networking systems. The Systems Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum down time and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Responsible for the final hookup and programming of electronics equipment for new jobs 2. Responds to customer service-related issues promptly 3. Tests and documents readings for customer's systems 4. Updates customer files 5. Troubleshoots and repairs electronic components 6. Responsible for handling on-call duties on a regular scheduled basis 7. Trains and instructs the customer on the proper use of the equipment 8. Responsible for reading and interpreting wiring diagrams, schematics, and blueprints 9. Responsible for the operation of the following test equipment: Volt Meter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multimeter, and Impedance Meter 10. Assists with preventive maintenance of customer equipment 11. Responsible for accurate tracking on time sheets, service/installation tickets and inventory items 12. Full compliance with company's and customer's safety program 13. Other duties as required or assigned by company management Accountability: The Systems Technician will be accountable to the Project Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications: A two-year electronics degree or equivalent combination of education and 1-3 years related field experience is desirable. A working knowledge of communications systems is required. Experience with VoIP, telephony, data networks, wireless data, fire alarm, CCTV, sound systems, or nurse call applications preferred. Cisco and Microsoft certifications are desirable. Education Requirements • Minimum: High school graduate. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and building blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory – formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. • Preferred: Associate degree in Electronics, IT or Computer Programming; NSCA CEST Certification, NICET certification. RCDD and factory training a plus. Travel: Some out-of-town travel may be required. Additional Skills and Abilities: Excellent written and verbal communication skills. Must be responsible, self-motivated, self-starter, personable and well-organized. Superior customer service skills to deal with both internal and external customers. Ability to manage multiple tasks simultaneously. Strong interpersonal skills; ability to work with diverse groups. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. Must be able to effectively handle stressful situations. Must be able to read and effectively interpret general business documentation. Valid and current driver’s license. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use hands and fingers. 2. Some light lifting of objects up to 50 lbs is required. 3. Reaching, grasping and carrying activities are also required. 4. The noise level in the work environment is usually moderate. 5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Fire Alarm Technician Primary Role: Responsible for the installation, troubleshooting, inspection and maintenance of electrical fire alarm systems. The Systems Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum downtime and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Read and interpret blueprints, diagrams, submittals, specifications and schematics. 2. Supervise and inspect the installation of equipment to meet customer specifications. 3. Performs all tasks required to completely install, fire alarm systems to include, engineering – technical review, cable installation, device mounting, wiring devices and control panels and programming/testing equipment. 4. Performs a variety of tasks involved in installation using hand and power tools. 5. Tasks include continual learning of new products, upgrades, and software programs related to fire and security systems. 6. Evaluate and diagnose equipment requiring service and identify and troubleshoot problems. 7. Provide specific solutions and recommendations to customers on the most efficient and cost-efficient methods to return equipment to working order. 8. Assists with preventive maintenance of customer equipment 9. Responsible for accurate tracking on time sheets, service/installation tickets and inventory items 10. Full compliance with company's and customer's safety program 11. Other duties as required or assigned by company management Accountability: The Technician will be accountable to the Project Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications 1. At least five (5) years' experience in testing, maintenance, and service of fire alarm systems. Experience with access control systems and CCTV a plus. 2. Industry experience as apprentice electrician or low voltage technician as a minimum. has performed installations of fire alarm, CCTV components, and access control systems. Possesses current working knowledge of basic software applications, communication technologies, and some lock hardware applications. We should have some leadership experience needed to instruct installation assistants to perform basic tasks proficiently. Has experience in dealing with customer service. 3. Excellent interpersonal and communication skills. Education Requirements 1. Minimum: High school graduate. NICET certification. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and building blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory – formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. 2. Preferred Factory training 3. Basic computer skills and knowledge of applicable codes (NICET, NFPA, etc.) Travel: Some out-of-town travel may be required. Additional Skills and Abilities: Excellent written and verbal communication skills. Must be responsible, self-motivated, self-starter, personable and well-organized. Superior customer service skills to deal with both internal and external customers. Ability to manage multiple tasks simultaneously. Strong interpersonal skills; ability to work with diverse groups. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. Must be able to effectively handle stressful situations. Must be able to read and effectively interpret general business documentation. Valid and current driver’s license. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use their hands and fingers. 2. 2. Must be able to ascend, descend, and work atop ladders of varying heights, and exceeding 30 feet. 3. Some light lifting of objects up to 50 lbs is required. 4. Reaching, grasping and carrying activities are also required. 5. The noise level in the work environment is usually moderate. 6. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. 7. Must be able to safely operate various Mobile Work Platforms/Articulating Man Lifts after receiving applicable training/certification. 8. Must be able to observe and detect signs of dangerous obstacles at 30 yards and to verify written information at a close range. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Fire Alarm Technician Primary Role: Responsible for the installation, troubleshooting, inspection and maintenance of electrical fire alarm systems. The Systems Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum downtime and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Read and interpret blueprints, diagrams, submittals, specifications and schematics. 2. Supervise and inspect the installation of equipment to meet customer specifications. 3. Performs all tasks required to completely install, fire alarm systems to include, engineering – technical review, cable installation, device mounting, wiring devices and control panels and programming/testing equipment. 4. Performs a variety of tasks involved in installation using hand and power tools. 5. Tasks include continual learning of new products, upgrades, and software programs related to fire and security systems. 6. Evaluate and diagnose equipment requiring service and identify and troubleshoot problems. 7. Provide specific solutions and recommendations to customers on the most efficient and cost-efficient methods to return equipment to working order. 8. Assists with preventive maintenance of customer equipment 9. Responsible for accurate tracking on time sheets, service/installation tickets and inventory items 10. Full compliance with company's and customer's safety program 11. Other duties as required or assigned by company management Accountability: The Technician will be accountable to the Project Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications 1. At least five (5) years' experience in testing, maintenance, and service of fire alarm systems. Experience with access control systems and CCTV a plus. 2. Industry experience as apprentice electrician or low voltage technician as a minimum. has performed installations of fire alarm, CCTV components, and access control systems. Possesses current working knowledge of basic software applications, communication technologies, and some lock hardware applications. We should have some leadership experience needed to instruct installation assistants to perform basic tasks proficiently. Has experience in dealing with customer service. 3. Excellent interpersonal and communication skills. Education Requirements 1. Minimum: High school graduate. NICET certification. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and building blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory – formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. 2. Preferred Factory training 3. Basic computer skills and knowledge of applicable codes (NICET, NFPA, etc.) Travel: Some out-of-town travel may be required. Additional Skills and Abilities: Excellent written and verbal communication skills. Must be responsible, self-motivated, self-starter, personable and well-organized. Superior customer service skills to deal with both internal and external customers. Ability to manage multiple tasks simultaneously. Strong interpersonal skills; ability to work with diverse groups. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. Must be able to effectively handle stressful situations. Must be able to read and effectively interpret general business documentation. Valid and current driver’s license. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use their hands and fingers. 2. 2. Must be able to ascend, descend, and work atop ladders of varying heights, and exceeding 30 feet. 3. Some light lifting of objects up to 50 lbs is required. 4. Reaching, grasping and carrying activities are also required. 5. The noise level in the work environment is usually moderate. 6. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. 7. Must be able to safely operate various Mobile Work Platforms/Articulating Man Lifts after receiving applicable training/certification. 8. Must be able to observe and detect signs of dangerous obstacles at 30 yards and to verify written information at a close range. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Lead Service Technician Title: Service Technician – Access Control / Surveillance / Intrusion/Fire Alarm/ Nuse Call / Paging Systems Reports To: Health Care Service Manager Position: Non-exempt, Hourly with Full Benefit Package including 401k. Position Summary: The Service Technician is responsible for servicing a wide variety of commercial systems. The Service Technician should be knowledgeable and experienced in access control systems, electrified door hardware, CCTV(Analog and IP), burglar panels and fire panels, Nurse Call, and Paging Systems. Provides excellent customer service to all clients, while working effectively in a high-paced environment. Essential Duties and Responsibilities: • Performs all duties with honesty, integrity, and the pursuit of excellence. • Provides timely and efficient support to clients and their representatives. • Provides on-site support and troubleshooting on a variety of Nurse call, Paging Systems, access control, CCTV, and burglar systems and Fire Alarm System. • Performs on-site repairs when possible. • Advises customers on upgrade needs and options when necessary. • Provides training for clients and end users when necessary. • Assists installation division with programming and installation when necessary. • Performs upgrades and alarm takeovers as needed. • Communicates effectively with Service Manager and support staff by submitting all necessary documentation on service tickets. • Maintains an accurate inventory of service parts on company provided vehicle. • Maintains working knowledge of systems the company installs; adapts to and learns new systems as technology advances. Agrees to be a lifetime learner. Other Duties and Responsibilities: • Takes part in on-call rotation for emergency after-hours service. • From time to time may be called upon to assist in other divisions. • Attends scheduled company meetings. • Attends training classes held either onsite or offsite as required. • Occasionally travels to job sites over 2 hours away that require overnight stays. Preferred Qualifications: • Experience with several of the following brands: • Bi-amp • DSC/Tyco • Rauland or other Nurse Call Systems • Interlogic • Honeywell • EST/Edwards • Exacq • S2 • Speco • Avigilon • Acti • Ubiquity • Brivo • Hanwha •Axis • Bosch • AV/Costar •HID • AMAG-Symmetry • Entraguard/Kerri • Securitron • Altronix • AiPhone • AWID •DETEX • RCI •HES • Locknetics • Dortronics • Potter • Schlage •Von Durprin • 5+ years of experience with access control, CCTV, and burglar alarms Overhead Paging or a nurse call system. • Fire Alarm system basics. • General Networking and PC Skills • Multiple manufacturer certifications Requirements: • Must have valid driver’s license and clean driving record. • Must submit to and pass pre-employment drug screen and random drug screens. • Must have extensive experience in the installation, programming and troubleshooting of an electronic systems. • Common basic knowledge of Fire Alarm System. • Must have clear and effective oral and written communication skills. • Must have advanced knowledge of how to read and interpret architectural, electrical, and mechanical drawings. • Must be able to pull and suspend wire according to code. • Must have a clear understanding of electrical, security, and safety codes. • Must be able to safely use hand and power tools. • Must be able to effectively communicate with supervisors to address problems that may arise in the field. Physical Demands: • Must be able to regularly move up to 15 pounds, and frequently move up to 50 pounds, to varying heights. • Must be able to ascend, descend, and work atop ladders of varying heights, and exceeding 30 feet. • Must be able to distinguish colors and sound tones. • Must be able to recognize horn and/or warning devices at a distance of 30 yards. • Must be able to observe and detect signs of dangerous obstacles at a distance of 30 yards and to verify written information at a close range. • Must be able to operate and work in a variety of lifts in excess of 50 ft. Work Conditions: • Work is conducted indoors and outdoors in a variety of weather conditions and within extreme temperature ranges. • From time to time the technician will be required to enter confined areas. Benefits: Company provided vehicle, power tools, and other equipment as needed. Benefit eligibility on the first of the month following 30 days of employment including 401k. * Job descriptions do not typically include every duty or responsibility that a person in the role may be asked to perform. Employee should be willing and able to perform other related duties as they are assigned. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Lead Service Technician Title: Service Technician – Access Control / Surveillance / Intrusion/Fire Alarm/ Nuse Call / Paging Systems Reports To: Health Care Service Manager Position: Non-exempt, Hourly with Full Benefit Package including 401k. Position Summary: The Service Technician is responsible for servicing a wide variety of commercial systems. The Service Technician should be knowledgeable and experienced in access control systems, electrified door hardware, CCTV(Analog and IP), burglar panels and fire panels, Nurse Call, and Paging Systems. Provides excellent customer service to all clients, while working effectively in a high-paced environment. Essential Duties and Responsibilities: • Performs all duties with honesty, integrity, and the pursuit of excellence. • Provides timely and efficient support to clients and their representatives. • Provides on-site support and troubleshooting on a variety of Nurse call, Paging Systems, access control, CCTV, and burglar systems and Fire Alarm System. • Performs on-site repairs when possible. • Advises customers on upgrade needs and options when necessary. • Provides training for clients and end users when necessary. • Assists installation division with programming and installation when necessary. • Performs upgrades and alarm takeovers as needed. • Communicates effectively with Service Manager and support staff by submitting all necessary documentation on service tickets. • Maintains an accurate inventory of service parts on company provided vehicle. • Maintains working knowledge of systems the company installs; adapts to and learns new systems as technology advances. Agrees to be a lifetime learner. Other Duties and Responsibilities: • Takes part in on-call rotation for emergency after-hours service. • From time to time may be called upon to assist in other divisions. • Attends scheduled company meetings. • Attends training classes held either onsite or offsite as required. • Occasionally travels to job sites over 2 hours away that require overnight stays. Preferred Qualifications: • Experience with several of the following brands: • Bi-amp • DSC/Tyco • Rauland or other Nurse Call Systems • Interlogic • Honeywell • EST/Edwards • Exacq • S2 • Speco • Avigilon • Acti • Ubiquity • Brivo • Hanwha •Axis • Bosch • AV/Costar •HID • AMAG-Symmetry • Entraguard/Kerri • Securitron • Altronix • AiPhone • AWID •DETEX • RCI •HES • Locknetics • Dortronics • Potter • Schlage •Von Durprin • 5+ years of experience with access control, CCTV, and burglar alarms Overhead Paging or a nurse call system. • Fire Alarm system basics. • General Networking and PC Skills • Multiple manufacturer certifications Requirements: • Must have valid driver’s license and clean driving record. • Must submit to and pass pre-employment drug screen and random drug screens. • Must have extensive experience in the installation, programming and troubleshooting of an electronic systems. • Common basic knowledge of Fire Alarm System. • Must have clear and effective oral and written communication skills. • Must have advanced knowledge of how to read and interpret architectural, electrical, and mechanical drawings. • Must be able to pull and suspend wire according to code. • Must have a clear understanding of electrical, security, and safety codes. • Must be able to safely use hand and power tools. • Must be able to effectively communicate with supervisors to address problems that may arise in the field. Physical Demands: • Must be able to regularly move up to 15 pounds, and frequently move up to 50 pounds, to varying heights. • Must be able to ascend, descend, and work atop ladders of varying heights, and exceeding 30 feet. • Must be able to distinguish colors and sound tones. • Must be able to recognize horn and/or warning devices at a distance of 30 yards. • Must be able to observe and detect signs of dangerous obstacles at a distance of 30 yards and to verify written information at a close range. • Must be able to operate and work in a variety of lifts in excess of 50 ft. Work Conditions: • Work is conducted indoors and outdoors in a variety of weather conditions and within extreme temperature ranges. • From time to time the technician will be required to enter confined areas. Benefits: Company provided vehicle, power tools, and other equipment as needed. Benefit eligibility on the first of the month following 30 days of employment including 401k. * Job descriptions do not typically include every duty or responsibility that a person in the role may be asked to perform. Employee should be willing and able to perform other related duties as they are assigned. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Primary Role: Responsible for the installation, troubleshooting and maintenance of electronic communication systems. The Service Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum downtime and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Responsible for the final hookup and programming of electronics equipment for new jobs 2. Responds to customer service-related issues promptly 3. Tests and documents readings for customer's systems 4. Updates customer files 5. Troubleshoots and repairs electronic components 6. Responsible for handling on-call duties on a regular scheduled basis 7. Trains and instructs the customer on the proper use of the equipment 8. Responsible for reading and interpreting wiring diagrams, schematics, and blueprints 9. Responsible for the operation of the following test equipment: Volt Meter, Ohm Meter, Multimeter, and Impedance Meter 10. Assists with preventive maintenance of customer equipment Responsible for accurate tracking on time sheets, service/installation tickets and inventory items 11. Full compliance with company's and customer's safety program 12. Other duties as required or assigned by company management Accountability: The Systems Technician will be accountable to the Service Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications: A two-year electronics degree or equivalent combination of education and 1-3 years’ field-related experience is desirable. A working knowledge of communications systems is required. Experience with VoIP, data networks, wireless data, CCTV, sound systems, and nursing call applications preferred. Education Requirements • Minimum: High school graduate. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and building blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory – formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. • Preferred: IT or Computer Programming; NSCA CEST Certification, NICET certification. RCDD and factory training a plus. Travel: Some out-of-town trips may be required. Additional Skills and Abilities: 1. Excellent written and verbal communication skills. 2. Must be responsible, self-motivated, self-starter, personable and well-organized. 3. Superior customer service skills to deal with both internal and external customers. 4. Ability to manage multiple tasks simultaneously. 5. Strong interpersonal skills; ability to work with diverse groups. 6. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. 7. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. 8. Must be able to effectively handle stressful situations. 9. Must be able to read and effectively interpret general business documentation. 10. Valid and current driver’s license. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use hands and fingers. 2. Some light lifting of objects up to 50 lbs is required. 3. Reaching, grasping and carrying activities are also required. 4. The noise level in the work environment is usually moderate. 5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Primary Role: Responsible for the installation, troubleshooting and maintenance of electronic communication systems. The Service Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum downtime and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Responsible for the final hookup and programming of electronics equipment for new jobs 2. Responds to customer service-related issues promptly 3. Tests and documents readings for customer's systems 4. Updates customer files 5. Troubleshoots and repairs electronic components 6. Responsible for handling on-call duties on a regular scheduled basis 7. Trains and instructs the customer on the proper use of the equipment 8. Responsible for reading and interpreting wiring diagrams, schematics, and blueprints 9. Responsible for the operation of the following test equipment: Volt Meter, Ohm Meter, Multimeter, and Impedance Meter 10. Assists with preventive maintenance of customer equipment Responsible for accurate tracking on time sheets, service/installation tickets and inventory items 11. Full compliance with company's and customer's safety program 12. Other duties as required or assigned by company management Accountability: The Systems Technician will be accountable to the Service Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications: A two-year electronics degree or equivalent combination of education and 1-3 years’ field-related experience is desirable. A working knowledge of communications systems is required. Experience with VoIP, data networks, wireless data, CCTV, sound systems, and nursing call applications preferred. Education Requirements • Minimum: High school graduate. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and building blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory – formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. • Preferred: IT or Computer Programming; NSCA CEST Certification, NICET certification. RCDD and factory training a plus. Travel: Some out-of-town trips may be required. Additional Skills and Abilities: 1. Excellent written and verbal communication skills. 2. Must be responsible, self-motivated, self-starter, personable and well-organized. 3. Superior customer service skills to deal with both internal and external customers. 4. Ability to manage multiple tasks simultaneously. 5. Strong interpersonal skills; ability to work with diverse groups. 6. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. 7. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. 8. Must be able to effectively handle stressful situations. 9. Must be able to read and effectively interpret general business documentation. 10. Valid and current driver’s license. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use hands and fingers. 2. Some light lifting of objects up to 50 lbs is required. 3. Reaching, grasping and carrying activities are also required. 4. The noise level in the work environment is usually moderate. 5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Field Service Technician Primary Role: Responsible for the installation, troubleshooting and maintenance of electronic communication systems. The Service Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum downtime and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Responds to customer's service-related issues promptly 2. Tests and documents readings for customer's systems 3. Updates customer files 4. Troubleshoots and repairs electronic components 5. Responsible for handling on-call duties. 6. Trains and instructs the customer on the proper use of the equipment 7. Responsible for reading and interpreting wiring diagrams, schematics, and blueprints 8. Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Multimeter, and Impedance Meter 9. Assists with preventive maintenance of customer equipment. Responsible for accurate tracking on time sheets, service/installation tickets and inventory items. 10. Full compliance with company's and customer's safety program 11. Other duties as required or assigned by company management Accountability: The Service Technician will be accountable to the Service Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications: A two-year electronics degree or equivalent combination of education and 1-3 years’ related field experience is desirable. A working knowledge of communications systems is required. Experience with VoIP, data networks, CCTV, and sound systems preferred. Strong troubleshooting skills required. Education Requirements: * Minimum: High school graduate. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and build blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. Preferred: CAT1 Certification, NICET certification. RCDD and factory training a plus. Travel: Out-of-town travel is required. Additional Skills and Abilities: 1. Excellent written and verbal communication skills. 2. Must be responsible, self-motivated, self-starter, personable and well-organized. 3. Superior customer service skills to deal with both internal and external customers. 4. Ability to manage multiple tasks simultaneously. 5. Strong interpersonal skills; ability to work with diverse groups. 6. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, and Outlook. 7. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. 8. Must be able to effectively handle stressful situations. 9. Must be able to read and effectively interpret general business documentation. 10. Valid and current driver s license. 11. Must be able to use ladders and aerial work platforms. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use hands and fingers. 2. Some light lifting of objects up to 50 lbs. is required. 3. Reaching, grasping and carrying activities are also required. 4. The noise level in the work environment is usually moderate. 5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Field Service Technician Primary Role: Responsible for the installation, troubleshooting and maintenance of electronic communication systems. The Service Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum downtime and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Responds to customer's service-related issues promptly 2. Tests and documents readings for customer's systems 3. Updates customer files 4. Troubleshoots and repairs electronic components 5. Responsible for handling on-call duties. 6. Trains and instructs the customer on the proper use of the equipment 7. Responsible for reading and interpreting wiring diagrams, schematics, and blueprints 8. Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Multimeter, and Impedance Meter 9. Assists with preventive maintenance of customer equipment. Responsible for accurate tracking on time sheets, service/installation tickets and inventory items. 10. Full compliance with company's and customer's safety program 11. Other duties as required or assigned by company management Accountability: The Service Technician will be accountable to the Service Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications: A two-year electronics degree or equivalent combination of education and 1-3 years’ related field experience is desirable. A working knowledge of communications systems is required. Experience with VoIP, data networks, CCTV, and sound systems preferred. Strong troubleshooting skills required. Education Requirements: * Minimum: High school graduate. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and build blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. Preferred: CAT1 Certification, NICET certification. RCDD and factory training a plus. Travel: Out-of-town travel is required. Additional Skills and Abilities: 1. Excellent written and verbal communication skills. 2. Must be responsible, self-motivated, self-starter, personable and well-organized. 3. Superior customer service skills to deal with both internal and external customers. 4. Ability to manage multiple tasks simultaneously. 5. Strong interpersonal skills; ability to work with diverse groups. 6. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, and Outlook. 7. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. 8. Must be able to effectively handle stressful situations. 9. Must be able to read and effectively interpret general business documentation. 10. Valid and current driver s license. 11. Must be able to use ladders and aerial work platforms. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use hands and fingers. 2. Some light lifting of objects up to 50 lbs. is required. 3. Reaching, grasping and carrying activities are also required. 4. The noise level in the work environment is usually moderate. 5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

Field Service Technician Primary Role: Responsible for the installation, troubleshooting and maintenance of electronic communication systems. The Service Technician is responsible for installing and servicing the systems in the most efficient and effective manner to ensure minimum downtime and maximum performance. The technician is responsible for communicating system performance to the customer. Responsibilities: 1. Responds to customer's service-related issues promptly 2. Tests and documents readings for customer's systems 3. Updates customer files 4. Troubleshoots and repairs electronic components 5. Responsible for handling on-call duties. 6. Trains and instructs the customer on the proper use of the equipment 7. Responsible for reading and interpreting wiring diagrams, schematics, and blueprints 8. Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Multimeter, and Impedance Meter 9. Assists with preventive maintenance of customer equipment. Responsible for accurate tracking on time sheets, service/installation tickets and inventory items. 10. Full compliance with company's and customer's safety program 11. Other duties as required or assigned by company management Accountability: The Service Technician will be accountable to the Service Manager. Secondary accountability will be to the other management team members, employees and customers of the company. Qualifications: A two-year electronics degree or equivalent combination of education and 1-3 years’ related field experience is desirable. A working knowledge of communications systems is required. Experience with VoIP, data networks, CCTV, and sound systems preferred. Strong troubleshooting skills required. Education Requirements: * Minimum: High school graduate. Must be able to read and write at Basic English proficiency. Must be able to compute basic math functions without difficulty. Can read CAD generated prints and build blueprints and riser diagrams. Has solid grasp of basic electronics/electrical theory formal instruction is preferred. Is proficient with PC and has proven aptitude in simple engineering and construction. Preferred: CAT1 Certification, NICET certification. RCDD and factory training a plus. Travel: Out-of-town travel is required. Additional Skills and Abilities: 1. Excellent written and verbal communication skills. 2. Must be responsible, self-motivated, self-starter, personable and well-organized. 3. Superior customer service skills to deal with both internal and external customers. 4. Ability to manage multiple tasks simultaneously. 5. Strong interpersonal skills; ability to work with diverse groups. 6. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, and Outlook. 7. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. 8. Must be able to effectively handle stressful situations. 9. Must be able to read and effectively interpret general business documentation. 10. Valid and current driver s license. 11. Must be able to use ladders and aerial work platforms. Physical, Mental and Environmental Requirements: 1. Employees are required to stand, walk, climb, sit and use hands and fingers. 2. Some light lifting of objects up to 50 lbs. is required. 3. Reaching, grasping and carrying activities are also required. 4. The noise level in the work environment is usually moderate. 5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement. Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.