Inter-Tel Collaboration Solutions
Inter-Tel Collaboration Solutions enable enterprises to foster a dynamic, real-time environment in order to share ideas and information to achieve common goals. Collaboration tools allow two or more people in geographically dispersed locations to communicate more effectively - streamlining business processes, improving customer care, enhancing employee productivity and reducing expenses.
Inter-Tel Collaboration tools available through SWC include all of the Presence Management Applications (Attendant Console software, Connection Assistant®, Enterprise® Instant Messaging, Telephony Manager and Unified Communicator® software), as well as the following:
- Inter-Tel Web Conferencing, a cost-effective, easy-to-use, Web-based software solution that enables real-time, interactive Web-based meetings with one or even hundreds of participants - internal and external.
- Inter-Tel Remote Support, a Web-based software solution designed for E-Support professionals, as well as E-sales, that enables easy, cost-effective online communication.
- Enterprise® Conferencing, a low-cost, in-house audioconferencing and Web presentation solution.
- Call Center Suite, a collection of modules that enable real-time and historical call statistics and reporting features, call routing and handling options, and screen-popping of frequently used applications.
